This business has been in Seabrook for about 15 years.Seabrook Lube Express, Also known as Nasa Lube Express.
I have taken my cars there to get inspections and oil changes during those 15 years. I never had a problem until this week. I took my car to get an oil change and the owner who did the change forgot to tighten the oil filter. As you can imagine the oil drained out of the car.
The engine started knocking and the engine light came on. I took the car to the dealership as the car was still under warranty and when they pull the car up they found the filter and the underside of the car full of oil. The repair bill was for $6000 as it was not cover under warranty due to the negligence of Seabrook Lube Express. I went back to Seabrook Lube Express and asked the owner if he could contact his insurance company to get an adjuster to come out and look at the damage, the owner told me he was not going to call his insurance because he never makes mistakes.
I try to reason with him telling him that we all make mistakes and all I was asking was simply to call his insurance and let them make the decision.
So his answer was, I have a reputable business with repeat customers and never had any problems and may be someone got under my car and loosen up the oil filter.I couldn't believe he said that, again I pleated for him to call the insurance and he flat out said, "I'm not going to call my insurance get a lawyer if you want"
Review about: Oil Change.